If you or your child needs help right away and it feels urgent, please reach out for immediate support.

Call Kids Help Phone at 1-800-668-6868 or text CONNECT to 686868.

For immediate support, call the Suicide Crisis Help Line at 988 or go to your nearest emergency department.

Caring people are ready to help you and your family feel safe.

Get Help Now
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Referrals and Intake

Getting connected to support is simple. When you reach out, our intake team will:

  • Listen to your needs and answer your questions
  • Gather some basic information to understand how we can help
  • Connect you with the right program or service

 

All services are free for families. Families can make a self-referral to our programs. We also accept referrals from physicians, educators, and other community professionals with consent. 

Call 519-371-4773 or click the link below to make a referral.

Self-Referral
(Youth, Parent or Caregiver)
Professional Referral (Community Partners Only)

Need to Talk to Someone Now?

Call One Stop Talk to meet with a counsellor immediately while you wait for an in-person session.

One Stop Talk
1-855-416-8255

Referrals By Phone and In Person

To book an appointment, please call:

(519) 371 -4773

Visit us In Person:

1793 3rd Ave W, Owen Sound, ON N4K 6Y2

Monday to Friday: 8:30am – 4:30pm

Join a Free Session at Keystone

We offer free, in-person and virtual drop-in groups and workshops for all ages.

Drop-In and Workshop Schedule

One Stop Talk

We’re here to listen. As a proud partner of One Stop Talk, we’re helping children, youth, and families get the support they need, when they need it. 

Together, we’re making mental health care more immediate and accessible for children and youth (ages 0–17) across Ontario. 

No issue is too big or small. If it’s important to you, it’s important to us. 

To connect with a therapist, visit onestoptalk.ca or call 1-855-416-TALK (8255). 

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What is One Stop Talk?

One Stop Talk is a free online counselling service for children and youth (0–17 years old) in Ontario. It’s a place where young people can talk to a real therapist right away—no appointment needed.

  • Talk to a therapist for free – Right when you need it.
  • One issue at a time – You can come back as many times as needed.
  • Get a plan – You and your therapist will make a plan together to help you feel better.
  • More help if needed – If you need extra support, they’ll help connect you to other services nearby.
  • Keystone therapists are part of the team, along with others from across Ontario.
  • Support in over 200 languages, including French and ASL.

 

You will need to share your name, birthday, and postal code to use the service. It’s not anonymous.

  • Children and youth (0–17) in Ontario
  • Parents and caregivers can join the session with their child or can call in to receive parenting support
  • Monday to Friday: 12PM – 8PM
  • Saturday: 12PM – 4PM

 

Call 1-855-416-TALK (8255) or connect online from anywhere in Ontario!

Try to join at least 45 minutes before closing time.

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